Boo88 FAQ — all your questions answered, right here

No, each person can only hold one account at boo88. Opening multiple accounts using the same mobile number, NID, or payment method is strictly prohibited. If detected, all associated accounts may be suspended.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you immediately. Verify with the OTP and set a new password. The whole process takes under 3 minutes.

KYC is not required to play at boo88, but identity verification must be completed before your first withdrawal. Simply submit a scanned copy of your NID or passport — verification is usually done within 24 hours.

If your account has been suspended, email [email protected] or reach out via live chat. Accounts are typically suspended due to incorrect information, multiple accounts, or suspicious activity. Contacting the support team with accurate details usually leads to a quick resolution.

Yes, you can change your mobile number from Account Settings. You will need to verify the new number via OTP. For security purposes, withdrawals are suspended for 24 hours after a number change.

The boo88 app is available for direct download from boo88.onl. It works on both Android and iOS. You can also enjoy a fully mobile-optimized experience through your mobile browser without installing the app.

Yes, you can permanently close your account by contacting the support team. As part of responsible gaming, boo88 also offers a self-exclusion option — you can lock your own account for a set period of time.

boo88 accepts deposits via all major mobile banking methods including Mobile Banking, Nagad, Rocket, and Upay, as well as direct bank transfers and cryptocurrency.

The minimum deposit at boo88 is just 200 BDT. New members receive a special bonus on their first deposit. Maximum deposit limits vary depending on the payment method.

Deposits via Mobile Banking, Nagad, and Rocket are typically instant — funds appear in your wallet within 5 minutes. Bank transfers may take 1–3 business days. If you run into any issues, please contact support.

boo88 does not charge any fees on deposits. However, your mobile banking provider or bank may apply their own transaction fees — this is subject to the respective service provider's policies.

Yes, if a deposit fails, the funds are automatically returned to your mobile banking account, usually within 24 hours. If the amount has not been returned within 48 hours, contact support with your transaction ID.

No, deposits at boo88 must be made from a payment account registered in your own name. Funds sent from third-party accounts are not accepted and are considered a violation of our terms.

Most withdrawals are processed within 15 minutes to 2 hours. During peak hours or if KYC verification is pending, it may take up to 24 hours. VIP members have their withdrawals processed on a priority basis.

The minimum withdrawal at boo88 is 500 BDT. Daily maximum withdrawal limits vary by account level and VIP tier. VIP members are eligible for higher withdrawal amounts.

Common reasons for a rejected withdrawal include: incomplete KYC verification, unmet bonus wagering requirements, suspicious activity, or incorrect payment details. Contact support to find out the exact reason.

A withdrawal request can be cancelled before processing begins. If the status is still "Pending", you can cancel it directly from your account. Once processing has started, cancellation is no longer possible.

boo88 generally does not charge withdrawal fees. However, a small processing fee may apply if you exceed a set number of withdrawals per month. Withdrawals are completely free for VIP members.

To withdraw bonus winnings, you must first meet the wagering requirements. Each bonus has a specific turnover requirement — typically 15–30x the bonus amount. Once the conditions are met, your winnings are automatically added to your main balance.

A welcome bonus is available immediately after registering at boo88. Your first deposit comes with a match bonus of up to 100% plus free spins. Additional new member offers are also available throughout your first week.

Logging into boo88 every day automatically credits a bonus to your Daily Bonus wallet. Consecutive logins increase the bonus amount, and logging in for 7 days in a row earns you a special weekly reward.

boo88 offers a weekly cashback — a fixed percentage of your net losses for the week (typically 5–10%) is returned to you. Cashback is credited to your wallet automatically every Monday morning.

Yes! boo88 has a referral program. Refer a friend using your referral link and earn a bonus once they register and make their first deposit. The more active your friend stays, the more your referral earnings grow.

Common reasons for bonus cancellation include: failing to meet wagering requirements within the specified time, using multiple accounts, or abusing bonuses by exploiting loopholes. Play fairly and you have nothing to worry about.

boo88 has over 500 games — including Live Casino, slots, Sports Betting, fishing games, crash games, and lottery. Titles from world-leading providers such as Pragmatic Play, Evolution Gaming, and NetEnt are all available.

Yes, boo88's Live Casino lets you play in real time with professionally trained dealers. Live Blackjack, Live Roulette, Live Baccarat, Live Poker, and many more games are available 24 hours a day.

boo88's Sports Betting section lets you bet on over 20 sports including cricket, football, tennis, badminton, and basketball. Live betting is available for major international tournaments including IPL, BPL, EPL, and the World Cup.

Yes, all games at boo88 use RNG (Random Number Generator) technology, ensuring completely random and unbiased outcomes. Third-party auditors regularly verify the fairness of our games.

Yes, many slots and casino games have a demo mode — you can learn the rules and practice for free. However, winnings in demo mode are not real and cannot be withdrawn.

VIP points start accumulating as soon as you register at boo88. Points are earned on every bet placed, and once you reach a set threshold, you are automatically promoted to the next VIP tier.

boo88 VIP members enjoy: faster withdrawals, higher withdrawal limits, a dedicated account manager, exclusive bonus offers, birthday rewards, and access to exclusive tournaments.

VIP points do not expire as long as you stay active. However, if your account is inactive for more than 90 days, your points may decrease. Higher VIP tiers have more lenient inactivity rules.

VIP tier status is reviewed at the end of each calendar year based on your activity. If you do not meet the required betting threshold for the year, your tier may be downgraded. Staying active is key to maintaining your level.

Yes. boo88 uses 256-bit SSL encryption to keep all your data secure. Your personal and financial information is never sold or shared with third parties. Read our Privacy Policy for full details.

Go to Account Settings, navigate to the "Security" section, and enable 2FA. You can set it up via Google Authenticator or SMS OTP. Once active, an additional verification step is required every time you log in — making your account significantly more secure.

Change your password immediately and notify the support team. The support team will temporarily lock your account and investigate. For your security, log out of any sessions from devices you suspect have been compromised.

boo88 is a legitimate online gaming platform operating under an international gaming license. All financial transactions are regulated and secure. Visit our "About Us" page for full licensing details.